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Privacy Policy

At REJVO, your privacy matters. This Privacy Policy explains what personal information we collect when you visit rejvo.com or work with us, how we use it, who we share it with and the choices and rights you have.

Last updated: 14 November 2026Applies to: rejvo.com and its country pages

01Who We Are

REJVO (“REJVO”, “we”, “us” or “our”) is a web development, software and digital marketing agency. We operate the website rejvo.com, including its country pages (for example rejvo.com/uk/, rejvo.com/ca/, rejvo.com/uae/ and rejvo.com/pk/).

We have teams in Pakistan, the United States (Ontario, California) and the United Arab Emirates (Sharjah). For the personal information described in this policy, REJVO is the data controller. You can contact us at any time at info@rejvo.com.

02Information We Collect

Information you give us

  • Contact and quote forms: your name, email address, phone or WhatsApp number, business name, website URL, the service you are interested in, project type and size, budget range, timeline and the message you write to us.
  • AI chat assistant: the questions and messages you type into the chat on our website.
  • Email, WhatsApp, calls and meetings: the information you share when you contact us directly or work with us on a project, such as project files, content, logins you choose to give us and billing details.

Information collected automatically

  • Technical data: IP address, browser and device type, operating system, pages visited, referring page and the date and time of your visit.
  • Security data: our security tools record IP addresses and request details to block spam, brute-force login attempts and other attacks.
  • Cookies and similar technologies: see the Cookies section below.

We do not ask for sensitive personal information (such as health, religious or biometric data) and we ask you not to send it through our forms or chat.

03How We Use Your Information

  • To reply to your enquiries, prepare quotes and proposals and arrange consultations.
  • To deliver our services, including web design and development, landing pages, software, apps, SEO, digital marketing, branding and website maintenance.
  • To manage our client relationship, send project updates, invoices and support messages.
  • To answer your questions through our AI chat assistant and improve its answers.
  • To keep our website secure, prevent fraud and spam and fix technical problems.
  • To understand how our website is used and improve its content and performance.
  • To send you marketing emails only where you have agreed to receive them. You can unsubscribe at any time.
  • To meet our legal, tax and accounting obligations.

We do not sell your personal information, and we do not use it for automated decisions that have legal or similarly significant effects on you.

05Cookies

Cookies are small text files stored on your device. We use them to make our website work, remember your choices and, only with your consent, understand how visitors use the site.

TypePurposeConsent
NecessaryCore functions such as security, page loading, remembering your country page and storing your cookie choices.Always active
FunctionalFeatures such as the chat assistant and remembering your preferences.Only with consent
Analytics & PerformanceAnonymous statistics about how pages are used, so we can improve the site.Only with consent
AdvertisementMeasuring and personalising adverts, if we run campaigns.Only with consent

When you first visit, a cookie banner lets you accept, reject or customise non-essential cookies. You can change your choice at any time with the Cookie Settings button on the website. You can also block or delete cookies in your browser settings, although some parts of the site may then not work properly.

06How We Share Information

We only share personal information with trusted parties who help us run our business, and only as much as they need:

  • Hosting and infrastructure: our website hosting, content delivery network and email providers (for example Hostinger).
  • AI service providers: messages typed into our AI chat assistant are processed by a third-party AI provider to generate answers.
  • Communication tools: if you click our WhatsApp button, your conversation takes place on WhatsApp under its own privacy policy.
  • Business tools and partners: project management, accounting, payment and analytics tools, and team members or contractors working on your project under confidentiality obligations.
  • Legal reasons: when required by law, to protect our rights or to prevent fraud or security threats.
  • Business changes: if REJVO is involved in a merger, acquisition or sale of assets.

07International Transfers

We serve clients worldwide and our teams and service providers are located in different countries, including Pakistan, the United States and the United Arab Emirates. Your information may therefore be processed outside the country where you live. Where the law requires it, we use appropriate safeguards such as standard contractual clauses and work only with providers that protect personal information to a suitable standard.

08Data Retention

  • Enquiries and quote requests that do not lead to a project: up to 24 months.
  • Client and project records: for the length of our relationship and up to 6 years after it ends, for legal, tax and accounting purposes.
  • Security logs: for a limited period, usually no longer than 12 months.
  • Cookies: for the periods shown in the cookie banner; your cookie choice is stored for up to 12 months.

When information is no longer needed, we delete it or make it anonymous.

09Data Security

We protect your information with technical and organisational measures, including HTTPS encryption, a website firewall, login protection and spam filtering, access controls and regular updates and backups. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work hard to keep your information safe.

10Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you and receive a copy.
  • Correct information that is inaccurate or incomplete.
  • Ask us to delete your information.
  • Restrict or object to certain processing, including direct marketing.
  • Receive your information in a portable format.
  • Withdraw consent at any time, without affecting earlier processing.
  • Complain to your local data protection authority.
RegionMain law
European Union, Germany, Netherlands, IrelandGeneral Data Protection Regulation (GDPR)
United KingdomUK GDPR and Data Protection Act 2018
United States (California)CCPA / CPRA: right to know, delete, correct and opt out of sale or sharing. We do not sell personal information.
CanadaPIPEDA and applicable provincial laws
United Arab EmiratesFederal Decree-Law No. 45 of 2021 (PDPL)
Saudi ArabiaPersonal Data Protection Law (PDPL)
AustraliaPrivacy Act 1988 and Australian Privacy Principles
SingaporePersonal Data Protection Act (PDPA)
PakistanApplicable Pakistani data protection laws

To use any of these rights, email info@rejvo.com. We may need to confirm your identity before we respond, and we will reply within the time required by law (usually within one month).

11Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has sent us personal information, please contact us and we will delete it.

13Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or the law. The “Last updated” date at the top of this page shows when it was last changed. If we make significant changes, we will make this clear on our website.

14Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

OfficesPakistan · USA · UAE

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